Hims is a legitimate, convenient way to get evidence-based hair loss treatment — real prescriptions for finasteride, minoxidil, or both after an online consult, shipped to you on a subscription. It isn't a magic product; it's a delivery system for the same drugs a dermatologist would prescribe. The trade-offs are the subscription model, the upsell-heavy experience, and an asynchronous consult that isn't a substitute for in-person care if your situation is complicated.
What Hims actually offers
For hair specifically, Hims provides the standard toolkit: topical and oral minoxidil, oral and topical finasteride, combination kits, and a DHT-blocking shampoo. You complete an online questionnaire and submit photos, a licensed provider reviews your case, and approved prescriptions ship to your door.
How it works and what it costs
The flow is simple: create an account, answer a medical questionnaire, upload photos, and a provider reviews everything before authorizing treatment. Pricing varies — the generic finasteride and minoxidil that do the heavy lifting are inexpensive on their own, while branded combination kits cost more. Everything is billed as a recurring subscription, so the monthly total depends on what you're on.
Pros and cons
Pros
- Convenient — no in-person appointment needed to start
- Legitimate: licensed providers and pharmacies, standard FDA-approved meds
- Affordable generic options for finasteride and minoxidil
- Discreet, with everything handled online and shipped
Cons
- Subscription model with auto-renewal to keep track of
- Async consult isn't a full dermatology evaluation
- Upsell-heavy checkout experience
- Less suited to unusual or rapidly changing hair loss patterns
Is Hims safe?
Yes — the providers are licensed and the medications are well established. The honest caveat is about fit: asynchronous telehealth is well suited to straightforward male pattern hair loss, but if your loss is patchy, sudden, or accompanied by other symptoms, an in-person dermatologist is the better first stop.
Hims vs Keeps vs Roman
All three run the same basic model — online consult, prescription finasteride and minoxidil, subscription delivery. The differences come down to pricing, product range, and the quality of the experience rather than the medicine itself. If you're choosing between them, compare current prices and what's included in each plan.
Comparing hair loss telehealth services?
See how Hims, Keeps and Roman stack up on price, products and experience.
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Frequently asked questions
Frequently Asked Questions
The questions we get asked the most — answered straight.
Written by
Daniel Reyes
Editor-in-Chief, Happy Hair Journey
Daniel has spent five years researching men's hair loss treatments and personally testing protocols across minoxidil, microneedling, and LLLT. He reviews every published study referenced on this site.
Medically reviewed by
Dr. Maya Chen, MD
Board-certified dermatologist · NYU Langone